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EasyChoice Time and Attendance
Configuration
Desktop Shortcut to EasyChoice Time & Attendance
Employee Import
Resource Not Found Error when entering login and password
User Defined Fields
Hardware
Enrolling Supervisors/Users into a Handpunch clock
Payroll Interface
Generating PayChoice Payroll File from EasyChoice Time & Attendance
EasyChoice Time Express
Clock Set Up
Generating payroll for EasyChoice Time Express
Orders / Billing
Merchandise Prices
Programming Request
Adding New Features to our Service
Scripting - "Else" Statement
Scripting - Advanced IF Statements
Scripting - Floating Holidays
Scripting - Holiday Worked
Scripting - Rounding Rules
Scripting - Rounding up and down
Scripting - Supervisor Electronic Approval
Scripting - Touches
Scripting - Yesterday Rule
Reseller Support
Having Employees clock into the VoiceClock
Sales Inquiry
Can employees clock in over the web?
Technical Support
Assigning Locations to clocks
Bio Metrics
Bulk Add Punches
Can an employee clock in at one location and clock out at another location?
Can an employee clock into more than one job?
Can employees be given an automatic lunch?
Can employees view their time card?
Can I restrict a supervisor from seeing wages on the timecards?
Can I retrieve punches off of a broken clock?
Can the service accomodate a 24 hour punch? What about anything greater than 24 hours?
Can the service alert the Supervisor to Missed Punches?
Changing phone numbers on the clock.
Changing the list of categories or record types
Clock is displaying "Unknown Serial Number" after programming is complete
Daily Auto Emails not showing data for different supervisors
Data Extraction Kit
Deleting/disabling a client
Do I need a dedicated Phone line for the clock unit?
Does the clock need to be connected to the phone line at all times in order for employees to punch in?
Does your service support multiple departments with multiple pay rates?
Dollar amounts entered as "regular" don't show up in export
Freezing Punches
Frequent Incomplete Transmits
Generic troubleshooting of the timeclocks.
Holiday Translations
Host Disconnected
How does the service track job costing?
How does your system handle Overtime?
How our service handles DST and time changes.
How to include vacation and holiday into the overtime calculations
How to see punch records on the clock
I'm getting a "NO MERCHANT ID" message on my clock
I'm getting a "Programming Error 0" on my clock
Is there a limit to the number of Supervisor Logins one client can have in the system?
Is there a way to import employee data into your service?
Is there a way to see which clock someone punched in with?
Message on clock: "WAITING FOR LINE"
No permission to use web clock from your location
Password Policy
Punches and Power Outages
Red and Blue and Different Colored Cards
Reports and Timecards not showing past pay periods
RMA Procedure
Stored Procedures
Upgrades and Associated Fees
What are scripts?
What are the differences between the login types?
What are the different dial times the clock can accomodate?
What do the different Punch Colors mean?
What type of clocks do you offer?
What types of reports do you offer?
Where do my employees go to view their timecards? (WebClock)
Why is the time on my computer different than the service's time when I punch in?
Training
Bulk Importing
Cache / Cookies, Temporary Internet Files, Browser History
Can I hear a demo of the VoiceClock?
Changing the automated dial in time
Employee Clock In Methods
Exporting / Importing Employee Data
How can I see an audit of who edited the timecards?
How do I change a group of employees information (like payrate, location, supervisor)?
How do I change a serial number on a clock, without getting the activation charge again?
Logins
Minutes to Decimal Conversion Table
Multiple departments and the Daily Auto Email
Restricting Supervisors
Rounding Rules
Serial Number Change
Sunda OT
Two adjoining companies, one clock.
voice clock caller id
VoiceClock
Webclock login
Yahoo Groups!
Sales Inquiry
Pricing and Products
Custom Terminal Layover (Faceplates)